Privacy Policy

Last Updated: October 22, 2024

Introduction

Welcome to Samp Ryzen, your trusted game service provider. We are committed to safeguarding the privacy and security of your data. This Privacy Policy sets out our practices in compliance with the General Data Protection Regulation (GDPR) and relevant United Kingdom legislation.

Information We Collect

2.1. Information you provide to us

• Account Information: Username, email address, password, and address.
• Payment Information: We collect payment details such as credit card numbers, processed in strict compliance with the GDPR.
• Personal Details: Names, addresses, and other identifiable information.

2.2. Automatically collected data

• Log Data: IP address, browser type, device information, etc.
• Game Data: Game saves, custom configurations, in-game interactions.

2.3. Information from third-party sources

• Data we receive from affiliates, payment processors, and other partners.

Use of Your Information

• Account Management: To set up, manage, and maintain your account.
• Service Provision: To deliver, maintain, and improve our services.
• Billing and Payments: To process transactions securely.
• Communication: For service updates, billing alerts, and promotional content.
• Support and Feedback: To address your queries and enhance user experience.
• Analytics: To understand user behavior and optimize our services.

Our Stance on Selling Personal Data

We value your trust: we do not sell any of your personal data. This commitment extends to every user without exception.

Data Processing & GDPR

• Transparency about how we use your data.
• Purpose Limitation: We only collect data necessary for specified and legitimate purposes.
• Data Minimisation: Only the minimal necessary data is collected.
• Accuracy: We take steps to correct or delete inaccurate data.
• Retention Control: We store data only for the necessary period.
• Data Protection: We employ advanced security measures.

Data Disclosure

• Third-Party Service Providers: Exclusively to support our offerings, under strict GDPR-compliant agreements.
• Legal Obligations: If required by law within the United Kingdom.

Your Rights Under GDPR

• Access your data.
• Rectify incorrect data.
• Erase your data.
• Restrict or object to data processing.
• Data portability.
• Lodge a complaint with a supervisory authority.

Changes to This Privacy Policy

Periodically, we may update our Privacy Policy. Any changes will be communicated and made accessible on our platform.